Change the conversation. Change the results.

From Boardroom to Classroom to Family Room: Having Conversations that Matter

What do you think of when you hear the word ‘conversation’? Perhaps you think of a casual conversation with friends about topics that randomly flow from one to another.

More formal conversations take place at work or board meetings, in classroom discussions and family meetings. These conversations have a particular purpose – they are intentional.

In practice, however, meetings and discussions with a particular purpose don’t always turn out as planned. Instead, some or all parties leave feeling dissatisfied, important points are left unsaid, difficult topics go unresolved or unaddressed. Nothing changes.

We inevitably end up having the same conversation over and over – producing frustration for everyone involved.


There is a solution. The first step is learning, agreeing to, and practicing five basic ground rules that can pave the way for intentional conversations that matter for everyone involved.

The Jorgensen Learning Center “5 Guidelines for Learning Conversations” provide a framework for intentional conversations in professional, personal, educational and community settings. The framework:

  • Enables a group conversation in which participants realize a new and deeper common understanding, experiencing everyone’s point of view fully, equally and non-judgmentally.

  • Creates an environment of safe space and trust that strengthens relationships and engages all in a successful outcome.

Contact us to learn more about integrating Learning Conversations into your meetings.  

5 Guidelines

for Learning Conversations 

Listen Deeply for Understanding. Listen openly, receiving what others say from a place of learning rather than from a place of knowing or confirming your own position. 

Speak from the Heart. Speak honestly from your  experience. Speak into the stream of developing common understanding, not to fill silence or have your position heard.

Suspend Certainty. Hold at bay your certainties and assumptions. Suspend any need to be right or have the correct answer and any certainty that you are right.

Hold Space for Difference.  Respect and embrace different points of view as learning opportunities. Encourage contributions from those who have remained silent.


Slow the Conversation. Provide silent time to digest what has just been said. Allow further conversation to flow naturally, develop and deepen.

© 1996 - 2019  Jorgensen Learning Center

Landrum, South Carolina | United States


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