5 Guidelines for Quality Conversations

Leading those in your care during times of tension and change requires intentionality in your everyday leadership conversations. Having a foundation, like the the Learning Conversation Guidelines, and practicing them consistently develops trust and safe space to be heard and understood.

These practices are beneficial in any setting for all types of conversations, from everyday interpersonal exchanges to emotional, high-stakes situations. We invite you to explore the Learning Conversation Guidelines and consider what they mean to you and how you might use them in your leadership conversations.

Use this worksheet to reflect and plan.